Privacy Policy
Last Updated: May 2026
Gela Pristine Limited ("we", "our", or "us") is dedicated to protecting the privacy and personal data of our distinguished clients.
This Privacy Policy explains how we collect, process, secure, and disclose your personal details when you interact with our website or book our premium residential and commercial cleaning services in Lagos, Nigeria. By using our services, you consent to the data practices outlined in this policy.
1. Information We Collect
To provide our premium cleaning services across Lagos, we collect necessary personal details from you when booking or contacting us. This includes your full name, email address, phone number, physical property address, specific room sizes, and any special instructions or preferences you provide for our crew.
2. How We Use Your Data
We utilize your collected details strictly to process and coordinate your home or office cleaning schedules, verify booking details via email or WhatsApp, dispatch vetted cleaning teams to your Lagos property, process payments securely, and contact you for quality assurance walk-through audits.
3. NDPR Compliance & Data Security
In compliance with the Nigeria Data Protection Regulation (NDPR), Gela Pristine Limited implements rigorous physical, administrative, and technological safety measures. Your data is encrypted in transit and securely housed on databases with strict access permissions. We undergo regular audits to preserve absolute confidentiality.
4. Third-Party Sharing Limits
We never sell, rent, or lease your private information to third-party marketing firms. Your information is only accessible to authorized Gela Pristine staff and crew members specifically assigned to your scheduled service, all of whom have signed strict, legally binding confidentiality agreements.
5. Your Legal Rights
As a customer in Nigeria, you retain the legal right to request access to the personal data we store, ask for corrections to outdated contact info, request the complete erasure of your record from our booking databases, or restrict specific data processing by emailing our concierge desk directly at any time.
Have a Privacy Concern?
Our designated Data Protection Officer is ready to address your questions. Please contact our Lagos concierge desk directly for immediate assistance.